Katonia Tech Solutions, Inc.

Got Feedback? Got Data? Need a Confirmit Expert?

In today's fast pace marketplace, real-time information provides organizations with competitive advantages over the competition. Organizations today need access to real-time information from customers and the marketplace on a reoccurring basis.

Katonia Tech Solutions, Inc. can provide you and your organization with a variety of feedback solutions based on your organization needs. Katonia can even provide you with a package of feedback solutions based on your enterprise-wide needs or specific needs of a division or department.

We will work directly with you to design and implement the unique solution based on your requirements. Katonia Tech Solutions, Inc. will manage each step in the project from beginning to end - from survey/project design to online reporting and presentation of data.

Katonia Tech Solutions, Inc. can also work with your organization on your specific needs If you just need assistance on building the survey or building an online report, Katonia Tech Solutions, Inc. can also manage just one part of the overall project. Katonia Tech Solutions, Inc. can scale based on your specific needs and requirements.

Features of our survey solutions:

• Fast turn around time for data gathering and reporting
• 24/7 online, secure data gathering capability
• If needed data gathering can be collected via paper and integrated with data gathered via web.
• Multiple language capability for surveys/assessments and reports
• 24/7 secure, online access to data and reports
• Database integration
• Powerful web based, interactive reporting system with possible personalized or hierarchical reporting features
• We can:
  • Implement customer's own designed feedback/data gathering system
  • Provide consulting services to help the customer design the needed feedback/data gathering system
• Package pricing - we provide 1 price for the customer's project requirements. No nickel and diming!
• Experienced survey/assessment professionals

Types of Feedback Surveys Offered

Access to Fresh/Latest Feedback

Katonia Tech Solutions, Inc. can also set up surveys to be reoccurring surveys that are fully automated based on customer lifecycle events or changes to the data in your enterprise databases (such as new customer record creation).

Email alerts and reports can be generated to various parts of your organization based on customizable rules.

Dashboard Reports

Katonia Tech Solutions, Inc. can also set up online, real time, interactive dashboard reports for your organization's executives and management to view KPIs (Key Performance Indicators) from these reoccurring surveys.

Effective dashboard or scorecard reports allow your management to set goals/ and continuously monitor trends and KPIs. The ability of your organization's decision makers to access key information whenever they need and the simplicity and effectiveness of these business reports is critical.

These reports can provide interactive drilldown and slicing and dicing of the data.

These real time reports can be set up with permissions for each hierarchy level of your organization (for example District A only see Distract results compared to the overall results).