There are numerous objectives with a free trial. Some customers want to try a variety of services or telephone services versus handheld devices. A customized trial will be established for an appropriate length of time that will allow the customer to see the benefits in working with Katonia.
A Katonia representative will work with the customer to discuss their workflow and solutions. After determining what solution is best for the customer, an agreement is prepared, which documents the terms of the free trial and moving towards full implementation. Upon receipt of a signed agreement, Katonia will begin the free trial. The Katonia representative will orient the internal team at Katonia on all details, followed by an Implementation Meeting with the customer’s group (or main contact person). In this meeting, Katonia and the customer will out all of the details of getting started (participating doctors, samples, patient demographics, referring physicians, technology set up scheduled, start date, etc.).
By following this successful implementation plan, Katonia has increased volume month-over-month this past year. We look forward to working with you as a customer where we will provide you as the customer with the same great service many of our customers experience every day.
To sign up for a free trial call 1-800-587-5040 , email sales@katoniatech.com or click on the link below
